3 Options Tips from Someone With Experience
When you have customers who like spending a lot of money with your company, you want to do your best to impress them and keep them interested in your business. That is mainly because they are providing your business with a lucrative amount of money. You want to ensure that your relationship with them never gets sour but only flourishes.
It is beyond doubt that you have already given them the right impression on the first meeting and when they started using your product. But when they come for a second visit, there is a need to keep them, impressed with your brand. You can use the following ideas as an inspiration to keep your customers impressed.
Clean and Organize your Office
The last thing that you want is inviting your client to visit your office when it is in a mess. It is for this reason that you need to have your office professionally cleaned before your important customer visits you. Also, ensure that your employees tidy up their workstations and dispose any mess like loose paperwork strewn across their desks. You can also consider a new idea to improve your office’s look, like getting some new plants or installing framed pictures.
Have a Ready Plan of Action
It also important to have a timetable of activities that you would wish to do with your customer during the day. For example, you may want to have a morning meeting, a lunch break and later a tour of the company or demonstrate a new product or service. Once the day is done, you can arrange to have a dinner with the to strengthen your social bonds with them.
Arrange for them to be picked and Dropped at their Hotel
If your client is visiting from a different country, it is good to arrange for their transport to and from your premises. To completely impress them, you can have an executive chauffeur to take them around. It is not as expensive as it is when you hire a limousine or executive transport as it is when you hire the same from a local taxi line. It is a way of showing your clients that you are not afraid of treating them well and that you hold a lot of value to their business.
It is improper to keep a client visiting you to wait around for the people that they supposed to meet. It is important that you observe punctuality when meeting both new people as well as existing clients.
It is good that you prepare in advance before they can visit. Make sure that you have all the necessary agenda items available prior the meeting.